What other carpet choices do you offer?
Natural fibers like Woven Wools, Sisals, Dragon grass and Seagrass. Also, other synthetic carpets that are made with the latest generation of Nylon 6,6 (Stainmaster).
Can you cut a carpet to a custom size and surge or bind the edges?
Yes, we do custom area rugs out of carpet purchased from Castle Flooring and we deliver it to your home in the Austin and surrounding area too. Also, we can do custom step runners.
How long should I expect the installation to take?
Most carpet home installations are completed within 1 - 3 days. The scope of the project will impact the work. For instance, if the client is living in the home, we may advise that we break up the installation in two phases. In some cases, a set of steps can push the work into the second day. As always, it is subject to carpet availability.
Do you recommend we paint the interior of the home before the carpet installation?
Yes, it is recommended to paint first then install the floorcovering last. However, there are always exceptions, like the availability of the painter or the need to move-in by a certain day. Obviously, if the carpet gets installed first, then the painter will need to protect the new carpet with a drop cloth or whatever means they see fit. Also, even with the proper care during a carpet installation, baseboards may need to be touched up afterward.
Is there a special vacuum that I need to use to vacuum my carpet?
When selecting the right vacuum, adjustable height is the most important feature to consider. This enables the machine to be used on a wide variety of carpet constructions. If your vacuum is set too high above the carpet surface, the vacuum can’t attract the gritty soil below. If the setting is too low, the vacuum’s beater bar or brushes can “fuzz” the carpet’s surface, causing it to look worn or frayed. VACUUM BUYER’S GUIDE
Do you offer furniture moving services?
While it is a perfectly good question, most of our clients feel it is best to handle this task because of the personal nature some items may have, including antiques or electronics. Of course, upon request, we will help connect you to a professional moving service but often, are glad to help move an empty piece or a mattress for our clients.
How do I clean my carpet?
All manufacturers will have cleaning guidelines but Carpet-Rug.org is a respected authority in all things carpet. We recommend visiting their website.
Do you ship free sample carpet swatches to my home?
Absolutely. At the comfort of your home, please visit this site to view carpet options.
Send an email to info@castlefloors.com with your favorite styles and colors, allow 3 - 7 business days for the samples to arrive at your preferred mailing address.
What are some key points about Loop and Pattern carpet styles?
LOOP:
- A wool-like looped surface - rich and distinctive adding dimension
- Casual appearance and extremely durable
- Low profile for a clean and maintenance-look
- Great for family activity rooms or high traffic with minimal visible footprints
PATTERN:
- Comprised of levels of loops and cut heights of yarn
- Looks that range from bold and dramatic to simple and understated
- Low profile is durable and handles and hides traffic well
What are some key points about Texture and Frieze carpet styles?
TEXTURE:
- Long, crimped yarns for a casual look that works for any room
- Higher pile for a super-soft feel
- Extremely popular style
- Textured surface helps hide scuff marks
FRIEZE (TWIST):
- High, twisted yarns for a longer crimped look (shag like carpet)
- Very durable and long wearing
- High visual interest as well as a bouncy, springy feel underfoot
Read more on our FAQs page